Welcome to Joy Group, providers of the best heating, plumbing and electrical services available. Our talented team can carry out work on both a domestic and commercial scale, making us an ideal company for all kinds of clients. Our services have continued to grow and improve throughout the years, yet our passion and reliability have always been around.

Service of the Highest Quality

at affordable prices

We have been able to grow thanks to our excellent reputation, which comes as a result of our fantastic customer service. Our consistency has led to many repeat customers who know they can rely on our team to provide swift solutions to any issues they are having.

It is only through Joy Group that you will receive a service that:

Determined to Succeed

We were established in 2004 by Steve Joy, a plumber who decided to take his talents to the next level. Using his personal car for transport and a garage at the back of his parents’ house for storage, Steve acted as a sole plumber determined to provide exceptional service. It is from these humble beginnings that we at Joy Group eventually grew into the company we are today.

Improvement and Expansion

Over fourteen years later, Steve and his business partner Dan Cross now have an office and warehouse in the centre of Bournemouth. Having grown from one person estimating, plumbing and invoicing, we now have a fleet of vans on the road every day providing services to clients both commercial and domestic. Our services now extend right across Dorset, Hampshire and Wiltshire, and we hope to expand further.

We at Joy Group have grown over the years so that we now have a fully staffed office made up of a receptionist, job planner, estimators and an accounts department. Of course, we also have a team of over fifteen highly skilled plumbers and heating engineers. All of our engineers are fully trained and Gas Safe certified, so you can rest assured you’re in the right hands.

Electrical - Would highly recommend

Would highly recommend The Team of Joy Services. From initial booking right through to certification for an EICR Electrical Inspection. Very efficient and professional service. Polite and friendly. Will definitely use again. Thank you for a great experience. Until the next time…


Fantastic Support with Plumbing and Electrical repairs

Joy have always been a great support to our business. A very quick and hassle free process for quoting and actioning work, and the quality of the work on completion has always been excellent.


Fantastic company!

Huge thank you to the team at JOY plumbing and Dan especially for fitting my central heating system. From initial advice, booking process and the work being carried out JOY have been totally faultless. Proper trustworthy old fashioned customer service how it should be!


I would highly recommend this excellent company

After British Gas fitted our system with hopeless defects and then abandoned us we turned to Steve Joy. What a refreshing experience, Steve is a man who sees only solutions and appears to be phased by nothing and this flows through in his excellent team, from the office to the engineers. I would highly recommend.

Mr Price

Why us? We follow a trusted process…

Contact us 24/7

We realise that you might require our services at any time, which is why we’re available 24/7 for all customers, no matter their needs.

Rapid Response

We can be with you in as little as one hour, reaching your site fully equipped and ready to implement a suitable solution that’s quick and affordable.

Lasting Solutions

We always work to deliver long-term solutions across all of our work, whether it be maintenance and repairs or new installations.

Excellent Service

Our staff prioritise excellent customer service at every turn, making sure that you’re left wholly satisfied with our work and approach.

Get in Touch

If you think you could benefit from our services at Joy Group, feel free to get in touch with our team today. Call us now on 01202557158 or send us an email at office@joy-group.uk.

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